Delete your SafeKeep account

In the app

Open SafeKeep, then Settings → Delete account, and confirm. This deletes your account on SafeKeep's servers and everything SafeKeep stored on your phone.

Without the app

If you no longer have the app or the phone, email binarycraftsmen@gmail.com from the address you signed in with, with the subject Delete my SafeKeep account. We confirm by email and delete the account within 30 days.

What is deleted

• On SafeKeep's servers, at once: your account (email address, name, profile photo address), your settings, your plan and usage records, and your daily usage records.
• On your phone: your documents, their pages, reminders and search index, when you delete the account in the app. Your documents were only ever on your phone; if you can't open the app, uninstalling SafeKeep removes them.

What is kept, and for how long

• Problem reports you chose to send: up to 90 days, then deleted.
• Messages you sent to support: until answered, then up to 12 months.
• Ad data (Free plan): Google AdMob keeps what it received under Google's own policies; SafeKeep never had it. You can reset or delete your phone's advertising ID in its settings.
• Server logs, which never contain document content: up to 30 days.

Questions: binarycraftsmen@gmail.com, or see Help & support. The Privacy Policy has the details.